FX Legends 4K™
Peanuts [CEP]

Name: FX Legends 4K™ Peanuts [CEP]
Brand: AtGames E-Store
SKU: HA9950
Price: 1499.99 USD
Availability: InStock
Rating: 3.43 (7 reviews)

7 reviews

Price:

*EXPANDABLE: Easily add new tables and features!
*EASY SETUP: Quick and simple to get started.
*INTERNET CONNECTED: Access new content, updates!

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View FX Legends 4K™ Peanuts Catalog HERE
View FX Legends 4K™ Peanuts Spec Sheet HERE

View FX Legends 4K™ Peanuts Owner's Guide HERE

FX Legends 4K trademark is jointly owned by Zen Studios and AtGames.

See our warranty here

Proper Re-review

Machine finally came in. Middle of May. The machine itself is quite awesome. Super crispy graphics. Decent speakers. (Bought the ssf kit) I believe it needs to be padded on the inside with the kit. It just feels a bit like echoing on certain tables that fully utilize the ssf kit. The Peanuts design in my opinion is one of the best if not the best that atgames offers with very detailed characters of the gang on the side and the topper.. I can’t get over how lovely Snoopy is. Especially when it’s lit up at night! I just currently started working with the machine for OTG mode and it just blows everything out of the water to my next point. The reason for it being 4 stars and not 5. Atgames as a business and Zen. In my opinion, I feel the software was a bit rushed. There is lag on every Zen table that is released on the machine. Even the new tables. Atgames says they will keep fixing and adjusting, but I truly feel they will never be able to make as close to 1-1 as some of the other tables. I also feel Atgames themselves just have issues with certain things as well for example $25 LPO gift card we get quarterly. They specifically mention that it gives it to 4K tables but I myself have tried every single table to purchase to use the credit and it doesn’t let me. I wish that we can actually contact Atgames customer service over the phone as opposed to opening a ticket and work it through email. I spend less than a fraction on other electronics and am able to get ahold of customer support through a phone call. All in all, the machine is an absolutely fantastic device. If taken care of properly, it can possibly last for many years to come. Let’s just hope Atgames with their partnership with Zen will make their practices better on how they operate their software and customer support. Here for the long haul!

Hi there,

Thank you for taking the time to write a detailed review of our FX Legends 4K Peanuts Collector's Edition. We're glad to hear that you're enjoying the machine and appreciate your feedback on the design and graphics. We'll definitely take your suggestion about padding the inside with the ssf kit into consideration.

We apologize for any lag you may have experienced with the Zen tables. Our team is continuously working to improve and optimize the software, so we appreciate your patience and understanding. Regarding the LPO gift card, we'll look into this and see if we can find a solution for you. As for customer service, we understand your frustration and are working to improve our communication channels.

We're grateful to have you as a long-term customer and we'll do our best to make your experience with our company even better. Thank you for your support and please don't hesitate to reach out to us if you have any further concerns.

Best,
The Atgames Team

https://www.atgames.net/arcades/contact/

Can't connect game, customer service MIA

The two halves of the machine came a week apart from each other. I put it together but I have not been unable to connect it to an account. So as of now I paid a lot of money for an unusable machine. I put in a claim last week and haven't heard back. It would be great if someone could respond and walk me through connecting the machine.

Hey Karen,
Thank you for your review. We apologize for the inconvenience you have experienced with our Legends 4KP Peanuts edition. Please be sure to contact us via a support ticket if you need any assistance. Have a great day

https://www.atgames.net/arcades/contact/

Awesome

Fast shipping. Well packaged. Easy installation. The Peanuts pinball is absolutely beautiful. The topper is amazing and the quality is quite impressive. The lag on the Zen tables is over exaggerated in my opinion plus it’s something that will be fixed. My wife and I are having a blast playing. I would definitely recommend and I would purchase again knowing what I know now. Don’t hesitate.

Hi Bernard, thank you for taking the time to leave us a review for the Legends 4KP! We are thrilled to hear that you are enjoying your new pinball machine and that it arrived quickly and in good condition. We strive to provide top-notch packaging and easy installation for all of our products. We appreciate your feedback on the Zen tables and we will definitely take it into consideration for future improvements. We are glad to hear that you and your wife are having a blast playing and we hope you continue to have many more fun-filled games with your new collector's edition. Thank you for your recommendation and we would be more than happy to assist you with any future purchases. Have a great day!

Great machine, bad customer service

Preordered. Had to fight to get them to actually get them to ship it. Kept blaming me for not receiving their e-mails. Absolutely ridiculous. After like 10 emails they finally let me lay them the rest of the money for my machine. Very, very strange and frustrating.

Hey Joe,

Thank you for your feedback on the FX Legends 4K Peanuts Pinball. We apologize for any inconvenience you experienced with our customer service. Our team works hard to provide the best service possible, and we are sorry to hear that you had a negative experience.

We take your comments seriously and will use them to improve our processes and communication. We appreciate your patience and understanding during the pre-order process. We are glad to hear that you are enjoying your machine now.

If you have any further concerns or questions, please do not hesitate to reach out to us. We value your satisfaction and want to make sure you have a positive experience with FX Legends.

Thank you for your support and for being a part of our community.

Still have not got the machine

Ordered December of 2023 with no email in sight to purchase... Contacted live support which they were also no help. Now, I put in a claim which they were supposed to respond within 24-48 hours and they have not done that either. Will change review once I actually get the machine or any type of support from ATG...

Hello,

We apologize for the delay in receiving your FX Legends 4K Peanuts Collector’s Edition. Our team is currently working diligently to fulfill all orders as quickly as possible. We understand your frustration and want to assure you that we are doing everything we can to resolve this issue.

We apologize if our live support was unable to assist you. Please know that we are here to help and are committed to providing the best customer service experience. We have forwarded your claim to the appropriate department and will respond to you as soon as possible.

Again, we apologize for any inconvenience this may have caused and appreciate your patience. We will do our best to ensure you receive your machine as soon as possible. Have a great day!

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