Legends Pinball 4KP <br>The Addams Family™ [SE]<br>

Legends Pinball 4KP
The Addams Family™ [SE]

Name: Legends Pinball 4KP The Addams Family™ [SE]
Brand: AtGames E-Store
SKU: HA9920B
Price: 1249.99 USD
Availability: InStock
Rating: 3.93 (60 reviews)

60 reviews

Price:

*EXPANDABLE: Easily add new tables and features!
*EASY SETUP: Quick and simple to get started.
*INTERNET CONNECTED: Access new content, updates!

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NOTE: The 32" playfield on AtGames Legends 4K™ Pinball Machines supports resolutions up to 4K (2160p). Not all tables run playfield in full 4K resolution.

View Legends Pinball 4KP The Addams Family™ Catalog HERE
View Legends Pinball 4KP The Addams Family™ Product Sheet HERE
View Legends Pinball 4KP The Addams Family™ Owner's Guide HERE

Learn About Advanced Features HERE

Standard One (1) Year Warranty. See full details here

Great V-Pinball machine but customer service is....

Having a lot of fun with the Adams Family pinball machine. It was packed extremely well, very easy to assemble, and the updates all loaded as expected. Really enjoy playing the machine and made my first pinball pack purchase for additional games, specifically the Dr Zeus with the Grinch. We were hoping to have these games for the nieces and nephews to enjoy over Christmas holiday but the code we received does not work and customer support is lacking. I have now been asked the same questions in multiple emails, and all I can do is send them the same answers. I would gladly give this system 5 stars but the lack of customer service on a simple purchase has me concerned if I were to run into a real issue with the system. They seem to think they can resolve all issues with email communication, and it takes days to get a reply, which has just been more of the same questions. I sent them the receipt of purchase, the code that does not work and the error I receive. Their reply was, have you entered the code correctly and did you purchase from the 4K site. Yes and Yes, have been my answers each time. Again, five star machine and it's a shame the 1-star service drags down the review.

Hi there, thank you so much for your review and for choosing our Legends Pinball 4KP with The Addams Family. We're thrilled to hear that you're having a lot of fun with the machine and that it was easy to assemble. Our team is currently working on resolving this and we apologize for any inconvenience this may have caused. We will do our best to resolve this as quickly as possible and appreciate your patience. Thank you for bringing this to our attention and for your support. Happy gaming!

Arrived damaged

I would love to give it a 5 star rating, but my machine arrived damaged. I’m still waiting to see if a replacement will be shipped to me soon.
While tracking the boxes in the shipment, I noticed that it took several days for one of the boxes to catch up with the other box. I now feel that it was because of the damage that was done to the machine. The is a large puncture on the end of the box where the damage is located. The whole back panel is damaged along with one of the sides with the artwork.
I also didn’t receive the artwork around the d-pad controller. It states on the website that it is supposed to be included.

Hi John, thank you for bringing this to our attention and we apologize for the inconvenience. We understand your frustration and we are currently working on getting a replacement shipped to you as soon as possible. Thank you for your patience and understanding.

Love it

I am so happy with my purchase. I have a friend with an arcade 1up table and my 4k table is superior to table is size resolution and game play. It is well worth the price I paid.

Hi Kevin! Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you are loving your Legends Pinball 4KP! We take pride in providing top quality products and we are happy to hear that it has exceeded your expectations. Thank you for choosing us and happy gaming!

Deceptive

Everything good except there's was no matching control panel art like there was supposed to be! False advertising

Hi there, thank you for bringing this to our attention. We apologize for any confusion or disappointment regarding the control panel art. Please reach out to us via a support ticket and we can have that corrected for you. Thank you for your feedback and for choosing our product. https://www.atgames.net/arcades/contact/

Excellent

Love the 4k pinball with the arcade controller added. Games are great! Please bring 8 ball deluxe!!! from 1981 and others. Thanks

Hi Kevin, thank you for your positive feedback on the Legends Pinball 4KP The Addams Family. We're so glad to hear that you're enjoying the 4K pinball and the added arcade controller. We appreciate your suggestion for adding more classic games like 8 ball deluxe from 1981. We'll definitely consider it for future updates. Thanks again for your support!

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