Legends Ultimate HD

I can't say enough about the packing of this machine!. Tissue between pieces to keep from scratching, rubber pieces to protect corners, thick cardboard, just a VERY WELL packaged item.
Build straight forward. Have to pay attention, but directions very clear.
It came on and so far, so good. The smiles were huge!! Ive not tried customer support yet.

I bougth this and loved it as did my entire family, until...an update in the firmware I guess? I sadly no longer have my 300 plus games to play (65 pages plus before now about 17 and most do not work). I am hoping that someone from atgames reaches out to me. I will happily buy another USB stick with the games on it, but how?

I am interested in buying an AtGames HD arcade machine, but it sounds like the best part, being able to upload and play other games than what's on offer from your company, has been removed. Is this the case? I am not super-knowledgeable about this stuff, but I've read about people 'rolling back the firmware' to an earlier version before the firmware update that removed that ability. Two questions I'd like answered with something other than corporate-speak:

1. Why did you remove the option of using tools like CoinOps X and others? What was the reason, since it was apparently extremely popular and many people valued it highly? SPECIFICALLY, what was the reason?

2. Is it true that the firmware updates can be "rolled back" to previous versions? I don't need to hear about how this or that is 'not recommended' and the usual fingerwagging....I just want to know IF IT IS POSSIBLE.

Please answer those questions, and I remain interested in purchasing an AtGames machine but I do not like heavyhanded company actions that make things less usable for the consumer rather than more usable. The CoinOps X story has been disappointing and discouraging.

Thank you.

Why is this available on Amazon and at Sam’s but the company (you guys atgames)
Doesn’t have any in stock?
Can I buy through other means like Amazon or Sam’s?

Just bought this unit at Sam's Club and am disappointed. It will play à game and when I back out of it to play another game the screen just stays locked in "loading" mode and won't back out of it.
I do not have this hooked up to wifi or anything. I don't really care for for the online features. I hear you can only unlock OTG Mode behind a $100 paywall. If that's the case, this thing is going back it already doesn't work correctly right out of the box. What a disappointment.